111bt Privacy Policy — How We Handle Your Personal Data

Our Privacy Principles

Before we set out the full detail of how 111bt handles personal data, the following six principles summarise our approach. These are not marketing statements — they reflect the specific practices described in this policy.

1. Introduction

111bt operates the online casino and sports betting platform available at 111bt.ws. This Privacy Policy explains how 111bt collects, uses, stores, and protects personal data provided by or generated by users of the platform. It applies to all users including registered account holders, visitors who have not yet registered, and any person who contacts 111bt through any channel including live chat and email.

By registering for an account or by continuing to use the 111bt platform after this policy has been made available to you, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and processing of your personal data as described herein. If you do not agree, you should discontinue use of the platform and may request account closure by contacting support at [email protected].

2. Data We Collect

111bt collects the following categories of personal data. Not all categories apply to every user — the data collected about you depends on how you interact with the platform.

• Identity data: full legal name, date of birth, gender, and copies of identity documents where provided for KYC verification.
• Contact data: mobile phone number (Bangladesh registered), and email address where provided.
• Account data: username, encrypted password, account registration date, account status, and login history.
• Transaction data: deposit amounts, withdrawal amounts, payment method references, transaction timestamps, and account balance history.
• Gaming data: game session records, bet history, wagering activity, jackpot participation, and bonus usage records.
• Technical data: IP address, device type, operating system, browser type and version, screen resolution, and pages visited within the platform.

3. How We Collect Your Data

111bt collects personal data through the following channels and mechanisms.

• Directly from you: when you complete the registration form, submit KYC documents, make a deposit or withdrawal, contact support, or update your account settings.
• Automatically via the platform: when you navigate the site, your device and browser transmit technical data including IP address, device identifiers, and session activity logs.
• From payment providers: when you make a deposit or withdrawal via bKash, Nagad, Rocket, Upay, Visa, or Mastercard, the payment provider confirms the transaction and shares transaction reference data with 111bt for reconciliation purposes.
• From identity verification providers: where 111bt uses a third-party identity verification service to complete KYC checks, that provider may share the results of the verification (pass or fail, and the documents reviewed) with 111bt.

4. How We Use Your Data

111bt uses personal data only for the purposes described in this policy. The following sets out the primary uses of each category of data we collect.

• Account management: to create, maintain, and administer your 111bt account, including processing your registration, verifying your identity, and managing your account balance.
• Payment processing: to process deposits and withdrawals, verify payment method ownership, and comply with anti-money-laundering requirements.
• Platform operation: to provide access to casino games, sports betting markets, jackpots, and bingo, and to record game outcomes and settle bets accurately.
• Customer support: to respond to your queries, resolve disputes, process complaints, and communicate important account notifications.
• Responsible gaming: to monitor account activity for indicators of problem gambling, to enforce self-exclusion requests, and to apply deposit limits and session controls where requested.
• Security and fraud prevention: to detect and prevent unauthorised account access, fraudulent transactions, money laundering, and other illegal activity.

111bt does not use personal data for automated decision-making that produces legal or similarly significant effects on users, other than automated fraud detection checks which are subject to human review where a consequential outcome is involved.

5. Legal Basis for Processing

111bt processes personal data only where a valid lawful basis exists. The following lawful bases apply to the processing activities described in this policy.

• Contract performance: processing necessary to register your account, process your transactions, and provide the gaming services you have requested.
• Legal obligation: processing required to comply with anti-money-laundering obligations, KYC requirements, and other applicable regulatory requirements.
• Legitimate interests: processing necessary for fraud prevention, security monitoring, platform improvement, and responsible gaming monitoring, where these interests are not overridden by your rights and interests.
• Consent: where you have given explicit consent for a specific processing activity, such as receiving promotional communications. You may withdraw consent at any time by contacting support.

6. Sharing Your Data

111bt does not sell personal data. We share personal data only where necessary and only with the categories of recipients listed below. All third parties who receive personal data from 111bt are required to handle it in accordance with applicable data protection standards.

• Payment service providers: bKash, Nagad, Rocket, Upay, Visa, Mastercard, and any other payment provider used to process your transactions. These providers receive transaction-specific data necessary to execute and confirm your deposit or withdrawal.
• Identity verification providers: third-party KYC and identity verification services used to verify your identity and age where required. These providers receive only the data necessary to conduct the specific verification check requested.
• Game content providers: Pragmatic Play, Evolution Gaming, Spribe, Ezugi, and other game studio partners whose games are hosted on the 111bt platform. These providers may receive session-level data (game type, stake, outcome) for the purpose of game settlement and RTP reporting.
• Regulatory and law enforcement authorities: where 111bt is legally required to disclose personal data to a competent authority, court, or law enforcement body, we will do so to the extent required by law. 111bt will notify affected users where legally permitted to do so.

111bt does not transfer personal data to countries outside Bangladesh except where strictly necessary for payment processing or identity verification, in which case transfers are governed by appropriate safeguards including contractual data protection obligations binding on the receiving party.

7. Payment Data and Financial Information

111bt does not store full payment card numbers, mobile banking PINs, or mobile banking passwords. When you make a deposit or withdrawal via bKash, Nagad, Rocket, Upay, Visa, or Mastercard, the transaction is handled directly by the relevant payment provider on their own secure infrastructure. 111bt receives only a transaction reference, the amount, and a confirmation status — never the underlying authentication credentials.

Transaction records are retained for a minimum of five years from the date of the transaction to meet our anti-money-laundering record-keeping obligations. These records are accessible only to authorised 111bt compliance and finance personnel and to competent regulatory or law enforcement authorities upon lawful request.

8. Cookies and Tracking Technologies

111bt uses cookies and similar tracking technologies to operate the platform, maintain session state, and analyse user behaviour in aggregate to improve the service. Cookies are small text files stored on your device by your browser. The following categories of cookies are used on 111bt.ws.

• Essential cookies: required for the platform to function, including session authentication, load balancing, and security tokens. These cannot be disabled without breaking core platform functionality.
• Functional cookies: used to remember your preferences such as language settings and to personalise your experience on the platform.
• Analytics cookies: used to collect aggregated, anonymised data about how users navigate the platform, which pages are most visited, and where users encounter errors. This data informs platform improvements and is never linked back to individual identities.

You can manage cookie preferences through your browser settings. Please note that disabling essential cookies will prevent you from logging in or using core platform features. 111bt does not use third-party advertising cookies or cross-site tracking technologies.

9. Data Retention

111bt retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal or regulatory obligations. The following retention periods apply as a general guide, though specific circumstances may result in longer retention where legally required.

Account data is retained for the duration of your account and for five years following permanent account closure. Transaction and gaming records are retained for five years from the date of the transaction or session. KYC documents are retained for five years from the date of submission. Technical logs are retained for up to 12 months. Support correspondence is retained for two years from the date of the last interaction.

10. Data Security

111bt implements technical and organisational security measures designed to protect personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data transmitted between your device and the 111bt platform, encrypted storage of passwords and sensitive account data, role-based access controls limiting staff access to personal data on a need-to-know basis, and regular security reviews of platform infrastructure.

In the event of a personal data breach that is likely to result in a risk to the rights and freedoms of affected users, 111bt will take prompt action to contain the breach and will notify affected users as soon as reasonably practicable. No security system is infallible, and 111bt cannot guarantee absolute security of data transmitted over the internet. Users are responsible for keeping their own account credentials confidential.

11. Your Data Rights

As a user of the 111bt platform, you have the following rights in relation to your personal data. To exercise any of these rights, contact 111bt support at [email protected] with your account details and the specific right you wish to exercise. 111bt will respond within 30 days of receipt of a valid request.

• 👁️
  Right of AccessYou have the right to request a copy of the personal data 111bt holds about you, together with information about how it is processed.
• ✏️
  Right of RectificationYou have the right to request correction of inaccurate or incomplete personal data held about you.
• 🗑️
  Right of ErasureYou have the right to request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations.
• ⛔
  Right to ObjectYou have the right to object to processing of your personal data where that processing is based on legitimate interests, including profiling for marketing purposes.
• 📦
  Right to Data PortabilityYou have the right to receive a copy of personal data you have provided to 111bt in a structured, commonly used, machine-readable format, where technically feasible.
• ↩️
  Right to Withdraw ConsentWhere processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.

12. Children and Minors

The 111bt platform is strictly intended for adults aged 21 and above. 111bt does not knowingly collect personal data from any person under the age of 21. If we become aware that personal data has been collected from a person under the age of 21, we will delete that data promptly and close the associated account. If you believe that a person under the age of 21 has registered on the platform or provided personal data to 111bt, please contact support at [email protected] immediately.

13. Third-Party Links

The 111bt platform does not contain links to external third-party websites. If, for operational reasons, a link to a third-party site is displayed on the platform, 111bt is not responsible for the privacy practices or content of that third-party site. Users accessing any external site do so at their own risk and should review the privacy policy of that site independently.

14. Changes to This Privacy Policy

111bt reserves the right to update or amend this Privacy Policy at any time. When material changes are made, we will publish the revised policy on this page with an updated effective date. Where the changes significantly affect how we process your personal data, we will make reasonable efforts to notify registered users by sending a notification to the mobile number associated with their account.

Your continued use of the 111bt platform following the publication of a revised Privacy Policy constitutes your acceptance of the changes. If you do not agree to the revised policy, you should stop using the platform and may request account closure by contacting support.

15. Contact Us

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how 111bt has handled your personal data, please contact our support team. We take all privacy enquiries seriously and will respond within 30 days.

You can reach us by email at [email protected]. Please include your registered mobile number and a clear description of your query or request in your message. Support is also available via live chat on the platform, 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6).